Standard Chartered Apprentice – Operations Role

Job Description

About Standard Chartered

Standard Chartered Bank is a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets and serving clients in a further 85. Our purpose is to drive commerce and prosperity through our unique diversity. As an organization, we are committed to upholding the highest standards of integrity, responsibility, and transparency.

Standard Chartered India plays a critical role in delivering the Bank’s global strategy. We are a pioneer in digital transformation and innovation, with a focus on creating an inclusive, sustainable, and purpose-driven culture. At the heart of everything we do is our commitment to building a better future, helping individuals and businesses thrive in a rapidly evolving financial ecosystem.

Program Overview: Apprentice – Operations Role

The Standard Chartered Apprentice Program is an initiative designed to give early career professionals and fresh graduates a hands-on, in-depth experience of working within the bank’s operational frameworks. Over the 12-month structured program, apprentices will be immersed in Standard Chartered’s operational workflows, technology systems, and strategic functions across various departments.

This is a unique opportunity to kick-start your professional journey with one of the world’s most respected financial institutions. The Apprentice – Operations Role is ideal for individuals who are eager to learn, adapt quickly, and aspire to build a career in banking and financial services operations.

Key Responsibilities

As an Apprentice in the Operations team, you will play a pivotal role in supporting day-to-day back-office functions, ensuring accurate and timely execution of banking operations. Responsibilities include but are not limited to:

Operational Excellence

• Assist in processing daily transactions in alignment with Standard Chartered’s operational policies.
• Handle data entry, transaction processing, and verification for various banking operations.
• Ensure accuracy and compliance with internal risk management and control procedures.
• Perform reconciliation and exception management activities within defined timelines.

Client Support

• Respond to internal queries related to transaction processing, settlement issues, and account maintenance.
• Liaise with cross-functional teams including Compliance, Finance, Technology, and Risk for resolution of cases.
• Provide timely updates on task progress and escalate issues when necessary.

Process Improvement

• Identify process bottlenecks and suggest improvements to enhance operational efficiency.
• Participate in internal training programs aimed at improving domain knowledge and technical skills.
• Contribute to automation and digitization initiatives to streamline routine tasks.

Documentation & Compliance

• Maintain thorough documentation of transaction records, customer instructions, and audit logs.
• Ensure strict adherence to Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory compliance mandates.
• Support the team in preparing audit documentation, MIS reports, and workflow summaries.

Learning & Development

This apprenticeship is not just a job—it is a learning pathway into the world of banking operations. As part of your development, you will be given access to:

• Structured Learning Modules: Covering banking operations, financial regulations, risk management, and process improvement.
• Mentorship & Coaching: One-on-one guidance from experienced professionals and team leaders.
• Hands-on Training: With live projects, simulations, and real-time tasks across diverse banking functions.
• Performance Reviews: Regular feedback sessions to help you track progress and grow your career.

Successful apprentices may be considered for full-time employment opportunities within the Bank, subject to performance and business requirements.

Who Should Apply?

We’re looking for enthusiastic individuals who are driven to build a career in financial services and operations. The ideal candidate will demonstrate a willingness to learn, attention to detail, and a commitment to excellence.

Eligibility Criteria

• Education: Graduate in any discipline (preferably B.Com, BBA, BA, or equivalent) from a recognized university. Final-year students who have completed exams and await results are also eligible.
• Experience: Freshers are welcome. No prior work experience is necessary.
• Age: 20 to 25 years (preferred age group for apprenticeship standards in India).

Desirable Skills

• Basic understanding of banking and financial services.
• Good communication skills – both written and verbal.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong organizational and problem-solving skills.
• Ability to multitask, prioritize, and manage time efficiently.
• A team player who can also work independently with minimal supervision.

Why Join Standard Chartered?

Working with Standard Chartered means being part of a global family that values integrity, inclusion, and innovation. Here’s what you can expect:

Global Exposure

• Collaborate with teams across borders and gain insights into global banking operations.

Professional Growth

• Continuous upskilling through our dynamic learning environment and training programs.

Inclusive Culture

• Work in a diverse and respectful workplace that encourages fresh ideas and inclusive thinking.

Social Impact

• Be part of an organization committed to sustainability, financial literacy, and community development.

Compensation & Benefits

While this is an apprenticeship and not a full-time employment contract, selected candidates will receive:

• A competitive monthly stipend in accordance with government apprenticeship guidelines.
• Certificate of Completion upon successful completion of the program.
• Performance-based recognition and a potential pathway into full-time roles at Standard Chartered Bank.
• Access to internal webinars, industry insights, and company events.

Selection Process

The recruitment process for the Apprentice – Operations Role is designed to evaluate your aptitude, communication, and potential to learn.

Step-by-Step Process:

1. Online Application Submission
2. Screening of Profiles
3. Online Assessment – Aptitude and Communication Skills
4. HR Interview – Behavioral and Cultural Fit Assessment
5. Final Interview – With Operations Team Leads
6. Offer Letter & Onboarding

How to Apply

To apply, please ensure you have:

• An updated resume in PDF format.
• A recent passport-size photo (optional but preferred).
• Valid government ID for identity verification.

Applications are currently being accepted on a rolling basis. Early applicants will be given preference. Due to high volume, only shortlisted candidates will be contacted.

Frequently Asked Questions (FAQs)

1. Will I be hired permanently after the apprenticeship?

There is no guaranteed placement post-apprenticeship, but top performers may be absorbed into full-time roles depending on business needs.

2. Can final-year students apply?

Yes. If you’ve completed your final semester exams and are awaiting results, you are eligible to apply.

3. Do I need prior knowledge of banking?

No. While it helps to have a basic understanding of banking, we provide comprehensive training as part of the apprenticeship.

4. Is this a paid apprenticeship?

Yes. You will receive a monthly stipend as per government apprenticeship standards.

Final Note

If you’re a driven and disciplined individual looking for the right opportunity to launch your career in the financial services industry, this apprentice role at Standard Chartered offers the perfect platform. You’ll gain valuable exposure, sharpen your skills, and work alongside professionals in a dynamic, high-performance environment.

Apply now and take the first step toward building a strong foundation for your future in banking operations.